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IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:

1. IBM Case Manager includes key differentiators across the competition including:

A) Based on an industry leading collaboration platform
B) Rapid time-to-value with template support and a LOB based design environment
C) All of the above
D) Based on an industry leading BRMS (business rules) platform

2. Which of these are common use cases for OnDemand?

A) Active data, check in - check out
B) Customer Service, eBPP and back office reports
C) Case Management or Advanced Case Management
D) Scanning paper documents to start a workflow

3. What is one of the challenges when working with unstructured information?

A) Information governance and security
B) Centralized information is not available for analysis
C) Hardware maintenance
D) Difficulty analyzing and revealing patterns in data

4. Which programming language is NOT required to use IBM Content Navigator?

A) HTML5
B) JavaScript
C) Pascal
D) CSS

Solutions: