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Salesforce Certified Slack Administrator Sample Questions:

1. Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?

A) Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
B) Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
C) The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
D) The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

2. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Use Workflow Builder to allow people to report policy violations.
B) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
C) Use the Admin APIs to create a custom script to flag credit card numbers.
D) Integrate with a Discovery solution using Slack's Discovery API.

3. Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A) Limit the posting permissions to Org Admins, plus specific people.
B) Encourage employees to direct message the HR team with questions and confidential information.
C) Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
D) Archive the channel and create a new channel to eliminate the noise.

4. You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?

A) Ask members to include the project name in the channel description upon channel creation.
B) Install an app from the Slack app directory that automatically updates channel topics based on predefined criteria.
C) Create a naming convention for each of the three projects, and add them as default channel naming prefixes.
D) Create a spreadsheet that maps each channel to its project, and pin it to the #general channel.

5. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

A) Add a new step to your workflow calling out what has changed since the previous iteration.
B) Download the workflow file, edit the JSON file, and import the updated workflow file.
C) Unpublish your workflow, modify the workflow steps, and republish your workflow.
D) Delete your workflow and create a new workflow with the updated project information.

Solutions: