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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?

A) Create a document type under Notes and Attachment
B) Enable Intelligent Document Automation
C) Assign permissions and permission sets for application forms
D) Create a Document Type
E) Turn on Document Checklist

2. A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

A) Create or modify a permission set that gives access to Cases owned by the support team
B) Create or modify a sharing set for the Profile used for the Site that gives access to Cases
C) Change the Organization-Wide Default settings for Case to Public Read/Write
D) Create or modify a share group for the Profile used for the Site that gives access to Cases

3. A government agency would like to ensure that fee calculations for its licensing programs are done automatically and correctly; the System Administrator needs to ensure that the data type must be currency. Where in the Expression Sets can the Administrator set the data type as Currency?

A) Under the Decision Table
B) Under Omniscripts and while setting options
C) Under Add Resource in Expression Sets
D) Entry Criteria for Process builder

4. A Technical Consultant has been asked to give insight to the reviewers explaining how a particular grant seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed. Which three tasks must the Technical Consultant do to accommodate this request?

A) Create an Apex Trigger to document the decision steps performed.
B) Assign the Decision Explainer Permissions Set License to the appropriate user(s).
C) Integrate the BRE with Decision Explainer.
D) Create a Screen flow and incorporate the Decision Explainer component to display the outcome.
E) Add the Decision Explainer Log History component to the Lightning record page(s).

5. Bohabaven has previously implemented Salesforce Service Cloud to handle constituent queries and complaints, including a constituent self- service digital experience. This was implemented previously using the Help Center template. Bobahaven is now ready to implement the Public Sector Solutions Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms. What is the right solution for this requirement that minimizes customization and site maintenance?

A) Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.
B) Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.
C) Create OmniOut components and deploy them to the existing Help Center experience site.

Solutions: