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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the exhibit.

Which configuration is the correct Cisco IOS configuration that corresponds to the Cisco SAF Forwarder that is shown in the exhibit?

A) Exhibit C
B) Exhibit B
C) Exhibit A
D) Exhibit D

2. Refer to the exhibit.

Refer to the exhibit. When a call between two HQ users was being conferenced with a remote user at the BR site, the conference failed.
Which configuration would be needed to solve the problem?

A) Enable the software conference bridge to support G.711 and G.729 codecs in Cisco Unified Communications Manager service parameters.
B) The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the HQ phones.
C) The BR_MRG must contain the transcoder device. The BR_MRGL must be assigned to the BR phones.
D) A transcoder should be configured at the remote site and assigned to all remote phones through the BR_MRGL.
E) The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the software conference bridge.

3. Please make the correct selection order for inbound POTS calls.
1.default dial peer
2.DNS with incoming called-number
3.ANI with destination pattern
4.originating voice port with configured dial peer port
5.ANI with answer address

A) 1 > 3 > 5 > 4 > 2
B) 2 > 3 > 5 > 4 > 1
C) 2 > 5 > 3 > 4 > 1
D) 3 > 5 > 2 > 4 > 1

4. As a voice administrator, you have received reports on issues with call dropping and call failures over a period of time. While troubleshooting, you find that there is a Code Yellow alert due to high CPU usage. You collect the logs that are shown below from the CLI of Cisco Unified Communications Manager.
Nov5 05:12:15, cm01, Error, Cisco CallManager, ccm: 147897: Nov
05 05:12:15.268 UTC. %CCM_CALLMANAGER-CALLMANAGER-3-CodeYellowExit:
CodeYellowExit Expected Average Delay:0 Entry Latency:20 Exit Latency:8
Sample Size:10Time Spent in Code Yellow:2 Number of Calls Rejected Due to
Call Throttling:60 Total Code Yellow Exit:14 High Priority Queue Depth:0
Normal Priority Queue Depth:5 Low Priority Queue Depth:4 Cluster ID:StandAloneCluster Node ID:cms01, 3653
From these logs, what does "Time Spent in Code Yellow" indicate?

A) A critical overload condition exists that may impact phone registration after 2 hours of this alert.
B) There is a call failure and, as a result, one call is rejected every 2 milliseconds.
C) The server stayed in a Code Yellow state for 2 seconds.
D) The server stayed in a Code Yellow state for 2 minutes.
E) The server stayed in a Code Yellow state for 2 milliseconds.
F) The server needs a reboot within 2 hours.

5. Which troubleshooting tool is the most effective to display detailed real-time output of call setup on phones that are registered to a Cisco Unified Communications Manager cluster?

A) Integrate an MGCP gateway with a Cisco Unified Communications Manager cluster to redirect trace files to the MGCP gateway.
B) Implement RTMT to create trace files.
C) Implement DNA to create trace files.
D) Create trace files from Cisco Unified Reporting.

Solutions: