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SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:

A) Employees can be assigned access rights and business roles.
B) Business users can be assigned access rights and business roles.
C) Business users can be created using the data migration template.
D) Employees need to be assigned directly to the organizational structure.

2. Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:

A) Create an extension field and define its properties.
B) Enter default extension field values based on business logic.
C) Create a code list resctriction for standard and extension fields.
D) Validate values for an extension field based on another field.

3. For which of the following business requirements would you use the personalization feature?
There are 2 correct answers to this question.
Response:

A) An administrator wants to change a standard field label to a new value.
B) A sales manager wants different screen layouts assigned to two different business roles.
C) A service manager wants to arrange his ticket queue with assigned to as the first column.
D) A sales representative wants to modify the screen layout.

4. You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:

A) Use the Administrator work center to set up priorities for the notification.
B) Use the business configuration work center to modify the number of days of the notification expiration.
C) Use the Application and User Management work center to assign users to the notification.
D) Use the Sales work center to trigger the time of the notification.

5. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:

A) You want to set up a service agent for an administrator.
B) You want to perform fine-tuning activities.
C) You want to restrict drop-down list values for a specific group of users.
D) You want to make custom reports available on the home page.
E) You want to standardize system access.

Solutions: