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Avaya Workforce Engagement Support Certified Sample Questions:

1. Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?

A) The Audit viewer
B) The installer log
C) The alarm status
D) The user log

2. When administering users for Avaya Workforce Engagement, what is the first step in the user management workflow?

A) Create roles
B) Assign users to role and scope
C) Create organizations and groups
D) Create user profiles

3. Which three statements about the Avaya Workforce Engagement server definition are true? (Choose three)

A) Two or more physical servers can have the same installed platform
B) The same hardware can be used for multiple severs
C) The server can be hosted on several diferent hardware types
D) SQL Server must be installed on this server
E) The server is located in the desktop zone

4. The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

A) Capture service
B) Desktop resource
C) Screen capture
D) EIM

5. Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?

A) Local account
B) DMSA
C) Maintenance account
D) MSA

Solutions: