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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?
A) There is a risk of account data skew with the Individual account model and the large volume of contacts.
B) The Account name is identical to the Contact name.
C) Once the Individual model is enabled, it cannot be changed.
D) The Individual account model is a legacy account model and is no longer recommended.
2. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
A) Account
B) Contact
C) Relationship
D) Affiliation
3. i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.
Why is the development manager unable to see the Template changes?
A) Engagement Plan Template changes must be accepted by the user on the Template detail record first.
B) Engagement Plan Template changes need to propagate through the platform.
C) Changes to Engagement Plan Templates only affect new Engagement Plans.
D) The development manager requires additional permissions for the new Engagement Plan Template changes.
4. A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
A) Set up NPSP Levels for the categories based on Total Gifts This Year.
B) Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
C) Create a picklist field that will display the categories based on the Total Gifts This Year field.
5. A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?
A) NPSP and Community Cloud
B) NPSP and Marketing Cloud
C) NPSP and Social Studio
D) NPSP and Pardot
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |




